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Bryanston Country Club, Fri 21 Sept

* Real time technology quick-wins
* Personalised experience marketing – the next technology steps
* Online retail breaking through; announcing latest data, trends and insights
* Rise and rise of convenience retail
* Winning SA brand and retail transformers
* Convenience shopping optimising the high growth trends
* Lifestyle consumerism; changing habits of a lifetime


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Real time retail – prioritising near term technologies and implementations

*  Technology driving cost effective marketing

*  Establishing consolidated “value networks”

*  Experience marketing; the death of traditional brand loyalty

*  Appreciating the inter relationship of the new technologies impacting real time retail

Alistair Duff, Chief Innovation Officer, The Black Swan Theory Company South Africa 


Staying relevant in the Amazon era where big data, real time precise decisions and very smart bots compete against your people, culture and systems 24 hours a day

*  The connected shopper is in charge

*  Intelligent data driving personalised marketing

*  And … the bots are coming

Dana Buys, CEO ,

SA’s leading brand and retail transformers, who are they & what are they doing right

Sarina de Beer, MD, Ask Afrika


2018 Online Research Survey – Arthur Goldstuck announces definitive data, trends and insights

*  Approaching 30% growth; turnover about 15billion

*  The insights, emerging trends, the opportunities

*  Mobile commerce making its presence felt

*  Analysis; high performing retailers in SA

Arthur Goldstuck, MD, World Wide Worx


When and why online retail will take off in SA – panel discussion

*  Consensus about key moves to accelerate growth

Dylan Piatti, Retail Futurist, Deloitte

Arthur Goldstuck, MD, World Wide Worx

Panellist to be nominated, VISA

Dr Melanie van Rooy, Group Marketing Director, Dis-Chem


Welcome to the age of IoT applications – directing customer conversations and real time operations

Tony Smallwood, Exec Head: IoT Sales Enablement, Vodacom IoT


Rise and rise of convenience retail

*  Small is Big – What’s behind the shopper preference for small stores, their behaviours and attitudes and how to capture shopper loyalty in these stores by leveraging our “success stories”

Ailsa Wingfield, Executive Director, Nielsen


How to grow your category through an innovative mind-set

*  Marrying internal entrepreneurs with key external influencers; the business model and very compelling case studies

Esti Prinsloo, Innovation Practice Director SA, Nielsen


Lifestyle consumerism; changing habits of a lifetime

*  Does food marketing need to make us fat; Impact of health and wellness on food categories and brands;  To what extent will lower LSMs adapt.

*  Organic everything to sustainability sourced

Jacqui Le Sar, MD, Inperspective




Additional Information


Bryanston Country Club, Sandton

Date and Time

Fri 21 Sept