DAY 1: Tues 17 Mar 2020
08h05 – 08h25
Welcome – Terry Murphy, Publisher, Marketing Mix
Introduction to Slide-Note
Professional Designations and CPD in the Marketing Industry – Enrico du Plessis, Chairperson, Professional Designation Board, MASA
08h30 – 09h10
Entrepreneurs (re)shaping the economically vibrant and fast changing township economy
A broad overview of South Africa’s township economy drawing on research from our publication Township Economy: People, Spaces and Practices in the Making of Informal Businesses (Charman, Petersen and Govender). Demonstrating how entrepreneurs have responded to business opportunities and provide insights into some of their strategies these informal businesses utilize to create niche markets and provide products/services that are convenient, affordable and culturally appropriate. Sketching some of the main business trends which currently shape markets and, as part of this overview, highlight some of the obstacles hindering more rapid growth.
Andrew Charman, MD, Sustainable Livelihoods Foundation
09h15 – 09h50
Malls – adapting to changing lifestyles and discretionary spend pressures
Pearl Sekgobela, Marketing Manager, Matlosana Mall
09h55 – 10h30
COUNTER CULTURE; gaining competitive advantage through predicting what will become the norm tomorrow
* Local is lekker; the rise of independent retailers in township malls, who know first what their local
communities are thinking about in terms of food, clothing and lifestyle
* And ‘Local is lekker’ word of mouth really pays
* Mall of Tembisa; launch planning and execution
Matthew McCormick, Head: Marketing, Exemplar
10h30 – 10h50
10h50 – 11h25
Building a digital place based network in malls in the informal market
* Landscape of 8 malls in SA
* Current state of the mall business in SA
* The challenge
* Discuss our strategy sweet spot
* EMM methodology screen placement science
* Network capabilities – smart network
* Audience & insights
* Benefits of advertising in a mall
John Faia, Director, Provantage Mall Ad
11h30 – 12h10
Research insights – what are township residents cutting back on; the brand offerings which appeal; where do they shop for what
Now-now research insights led by the very experience Gill Mkhasibe, and then she will will ask the Secretary General of the Somali Community Board of SA to comment
12h15 – 12h50
“BLACK TAX” – 2019 perspective and predictions 2020+
This study unpacks the dynamics of Black Tax by looking at both sides of the spectrum those that “pay” and those who “benefit”.
The insights include:
* Updating our understanding of what “Black Tax” is, as per the voice of the people.
* What does Black Tax look like in 2019 and how it is looking to change going into 2020 and beyond,
if at all?
* Digging below the surface into the sentiments around “Black Tax”?
* Detailing the opportunities for the brand communications, retail and banking sectors to play a
resonant role in this space.
Thato Tshabalala, Business Development Manager, Joe Public Consumer Insights Division
12h50 – 13h40 Lunch
13h40 – 14h15
Township influencers; Yes! the right celebrities do attract the numbers; Yes! the right community influencers are trusted
· What do SA Township residents want from influencer/brand relationships?
· How do you find Township influencers that fit your brand?”
· How does one impact the path-to-purchase and sales cycle?
· How do you get customers to take action?
Jason Kubheka, Social Media Manager, VMLY&R South Africa
14h20 – 15h00
Kasi Shoppers: Revolution or Evolution
* From dirt street to high street, hybrid shoppers across the retail ecosystem
* Incomes & budgets – how families earn and budget within kasi households
* Shopping lists and shopper decision makers
GG Alcock, Informal Sector Strategist & Author of Kasinomics & Kasinomic Revolution
15h05 – 15h40
Staying relevant to the sceptical youth market during very tough times
The Youth Report published in association with UCT, is one of the biggest youth reports ever done, and paints a momentarily bleak yet hopeful picture of the youth landscape. It’s a much needed reality check for business and shopper marketing as it poses the question: what are we to do in tough economic times to stay relevant to a youth market that is learning to smart cut traditional marketing campaigns and thinking. We explore the economics briefly, look at what’s changed for youth living in SA today and then give some advice as what we can do to inspire a generation that will need a lot more participation and collaboration from the private sector if they are to become sustainable consumers.
Dali Tembo, MD, Instant Grass
16h00 conference closes
DAY 2 – Wed 18 Mar 2020
08h20 – 09h00
Driving growth through astute test marketing in carefully selected townships
Kabelo Ncholo, CEO, YOURSELF Management
09h05 – 09h40
Township food shopping and retail competition: a case of encroachment, survival and unreachable niches
Drawing on research from a case study undertaken in Philippi, Cape Town. Presenting the range of businesses, large and small, which competing in the sale of fresh and cooked food and speak their competitive advantages; wholesalers, supermarkets, spaza shops, take-away businesses and street traders. Small businesses and street traders have survived competition from the formal retail often creating niche markets, eg. one strategy to bridge the divide between large and small has been the use of month-end shopping hampers. And sketches of a few ideas & strategies through which large and small businesses could be better integrated in ways that could generate benefits to both.
Andrew Charman, MD, Sustainable Livelihoods Foundation
09h45 – 10h25
Announcing The Kasi-Top-End Market Foshizi Research
How do you get to know them? We have gone into their homes to talk and to engage them on your behalf.
Why? Because breakthrough communications are dependent on pushing the right “emotional buttons”.
Why? This is a newly emerged target market that shares some but not all of the attributes that have been ascribed to township dwellers.
First to know – gives you competitive advantage
1. What it means to be Kasi top end
2. Key Lifestyle Insights
3. Shopper insights
4. What influences their brand choice
5. Does Brand heritage still play a role
6. New products and brands appeal
7. Fading and emerging brands
8. Mediums for reaching them
Lebo Motshegoa, MD, Foshizi
10h25 – 10h45 Coffee & networking
10h45 – 11h20
Bulk grocery buying stokvels. What brands do they prefer and why? Findings of research conducted on the stokvel market
Ninky Shuenyane (MA), Director, Stokvel DNA Pty Ltd
11h25 – 12h00
KUSHUBILE; surviving on R5,000 pm or less household income. Unique insights from the people themselves, about their lifestyles, aspirations and shopping decisions
Jack Hlongwane, Business Development Manager, Kantar
12h05 – 12h40
Brands can increase bottom line through good deed
* What are some of the societal problems and how can brands grow purpose from them?
* Are there any brands which have mastered this?
* Where to begin …
Mpume Shange, MD, Expressive Through the Line
12h40 – 13h30 Lunch
13h30 – 14h05
Township Youth are digitally active, opinionated, and impatient, and they are willing to share
* They share these opinions with each other, and also publicly on social and digital platforms.
* These opinions reflect their needs, dreams, interests and preferences – as well as their issues.
* You have the ability to quickly, almost instantaneously, tap into – and harness - both solicited and
unsolicited feedback from this group through:
**Analysing what they’re sharing in public arenas, quantifying this and using this in your product and
**Asking them to give you feedback – on their terms – without having to stop them in the street with
a clipboard, or lure them into a research group with free food and money.
Kelvin Jonck, MD, YOUKNOW Digital
14h10 – 14h45
Good enough is no longer “good enough” – activation marketing cleverly integrating the human touch and digital
For a long time, brand activation and experiential marketing has depended on the “warm body” approach, which has worked over the years to bring brands to life. Yet, in this world of digitalization just having the human touch is no longer good enough. We are going to break down different activation touch points that were traditionally dominated by this approach and show how brands can cleverly integrate the human touch and digital to engage a much broader market
Eddie Matladi, Sales Lead & Michelle Combrinck, Director – Zinto
14h50 – 15h25
Gearing up for consumer loyalty in the Kasi space
Focus will be placed on the ever changing consumer loyalty landscape. By understanding the distinct lifestyles and profiles of consumers, marketers can gain a more granular understanding of the nuances that lead to brand loyalty.
Mariëtte Croukamp, Industry Lead: ICT & Public Sector, Ask Afrika (Pty) Ltd
15h30 conference closes